Services marketing Yazar: Bateson, John E. G., Hoffman, K. Douglas

Service Design and Delivery

Available for University of the Philippines Diliman via SpringerLink. Click here to access

Service Systems Implementation

Available for University of the Philippines Diliman via SpringerLink. Click here to access

Services marketing people, technology, strategy Yazar: Lovelock, Christopher H.

2010 survey of employment in Philippine industry and services sectors (first of a series)

Financial market regulation and reforms in emerging markets

Service sector reforms Asia-Pacific perspectives

The Science of Service Systems

Available for University of the Philippines Diliman via SpringerLink. Click here to access

Non-state regulatory regimes understanding institutional transformation Yazar: Senn, Myriam

Available for the University of the Philippines Diliman via Gale Virtual Reference Library. Click here to access

Nuovi modelli di business e creazione di valore la Scienza dei Servizi Yazar: Cinquini, Lino, Minin, Alberto, Varaldo, Riccardo

Available for University of the Philippines System via SpringerLink