Plunkett's infotech industry almanac 2001-2002 the only comprehensive guide to infotech companies and trends by Plunkett, Jack W.

Service management strategy and leadership in service business by Normann, Richard

Guide to the GATS an overview of issues for further liberalization of trade in services

Professional buyers guide, 1999-2000.

Crossing the threshold a resource book on women and micro-finance

Wedding coordinators sunod sa uso by Cantojos, Bethsaida O.

Lotus Phils. sees 55% growth in its services business in 2000 by Lopez, Edu H.

Predominare of the private sector. IN Business and society [column] by Villegas, Bernardo M.

Customer satisfaction in the service sector.

Financial and consultancy services issues in international trade

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