Households’ access to financial services some evidence from survey data Por Llanto, Gilberto M.

Managing professional service delivery 9 rules for success Por Mundt, Barry M., Smith, Francis J., Egan, Stephan D. Jr

Available for University of the Philippines Diliman College of Engineering via CRCnetBASE. Click here to access
Also available remotely for University of the Philippines Diliman College of Engineering via CRCnetBASE. Click here to access thru EZproxy

The service innovation handbook action-oriented creative thinking toolkit for service organizations : templates-cases-capabilities Por Kimbell, Lucy

Sustaining the competitiveness of Philippine services Por Serafica, Ramonette B.

Research on the knowledge management initiatives and the role of technology in the Philippine Financial Services Sector (A Case Study on Manila-Based Firms) Por Aguilar, Jessielyn

Taxation and regulation of the financial sector

Services marketing an interactive approach Por Fisk, Raymond P., Grove, Stephen J. (Stephen John) 1950-, John, Joby 1957-

Service management operations, strategy, information technology Por Fitzsimmons, James A., Fitzsimmons, Mona J., Bordoloi, Sanjeev

Financial institutions management a risk management approach Por Saunders, Anthony 1949-, Cornett, Marcia Millon

Service thinking the seven principles to discover innovative opportunities Por Hastings, Hunter, Saperstein, Jeff