Measuring customer satisfaction survey design, use, and statistical analysis methods by Hayes, Bob E. 1963-

Satisfaction a behavioral perspective on the consumer by Oliver, Richard L.

Value orientations, work opinions and job satisfactions among students and professional accountants. by Acuña, Jasmin E.

The determinants of customer retention by Maloles, Cesar M. III

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The fun factor by Greenwich, Carolyn

Work and stress.

Satisfaction of Filipino workers with Japanese management and production practices in three Japanese companies in the Mactan Export Processing Zone (MEPZ) by Balite, Flordia Ancog 1962-

Job satisfaction among selected academic librarians in North Sumatra by Ali, Muhammad

Unlocking your career potential by Ballback, Jane

Keeping score using the right metrics to drive world-class performance by Brown, Mark Graham