Training and development in BPO.

Using IBM SPSS statistics for research methods and social science statistics av Wagner, William E. (William Edward)

Automated data collection with R a practical guide to Web scraping and text mining av Munzert, Simon

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Longitudinal structural equation modeling a comprehensive introduction av Newsom, Jason T.

IBM SPSS for intermediate statistics use and interpretation av Leech, Nancy L., Barrett, Karen Caplovitz, Morgan, George A. (George Arthur)

Web survey methodology av Callegaro, Mario, Lozar Manfreda, Katja, Vehovar, Vasja

An introduction to multilevel modeling techniques MLM and SEM approaches using Mplus av Heck, Ronald H., author

Propensity score analysis fundamentals and developments

Propensity score analysis fundamentals and developments.

Cybercrime and digital forensics an introduction av Holt, Thomas J. 1978-