Qualitative research in management methods and experiences

Training and development in BPO.

Human resource management by Ferrer, Marissa B., Arcega, Raymundo P., Pereda, Pedrito R.

Automated data collection with R a practical guide to Web scraping and text mining by Munzert, Simon

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Longitudinal analysis modeling within-person fluctuation and change by Hoffman, Lesa

Web survey methodology by Callegaro, Mario, Lozar Manfreda, Katja, Vehovar, Vasja

Meta-analysis a structural equation modeling approach by Cheung, Mike W. L.

An introduction to multilevel modeling techniques MLM and SEM approaches using Mplus by Heck, Ronald H., author

Propensity score analysis fundamentals and developments

Research methodology and techniques in statistics