Chat reference a guide to live virtual reference services por Ronan, Jana Smith

Implementing digital reference services setting standards and making it real

Digital reference services

Table of contents

Emerging solutions in reference services implications for libraries in the new millennium

Library outreach, partnerships, and distance education reference librarians at the gateway

Library outreach, partnerships, and distance education reference librarians at the gateway

New technologies and reference services

Developing reference collections and services in an electronic age a how-to-do-it manual for librarians por Cassell, Kay Ann

Introduction to library public services por Evans, G. Edward

Reference and collection development on the Internet a how-to-do-it manual por Thomsen, Elizabeth