Teaching reference today new directions, novel approaches

An evaluation of the effectiveness of the roving reference service of the Southville International School college library per Javier, Ramil V.

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Library Client Service Record (LibCSR) tool design and prototype of an integrated user database for the UP Diliman University Library General Reference Section per Lopez, Edfe Angelo A.

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A study on the level of adherence of the UP Diliman Main Library Virtual reference services to the RUSA guidelines for implementing and maintaining VRS per Labiano, Faye F.

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Reference and access innovative practices for archives and special collections

The reference interview today negotiating and answering questions face to face, on the phone, and virtually per Harmeyer, Dave 1956-

Serving online customers lessons for libraries from the business world per Barclay, Donald A.

A study on the awareness and preference of digital reference services of the Quezon City Public Library users per Espinosa, Zyra J.

The embedded Librarian innovative strategies for taking knowledge where it's needed per Shumaker, David 1950-

Reference and information services an introduction