Chat reference a guide to live virtual reference services by Ronan, Jana Smith

Implementing digital reference services setting standards and making it real

Digital reference services

Table of contents

Emerging solutions in reference services implications for libraries in the new millennium

Library outreach, partnerships, and distance education reference librarians at the gateway

Library outreach, partnerships, and distance education reference librarians at the gateway

New technologies and reference services

Developing reference collections and services in an electronic age a how-to-do-it manual for librarians by Cassell, Kay Ann

Introduction to library public services by Evans, G. Edward

Reference and collection development on the Internet a how-to-do-it manual by Thomsen, Elizabeth