Sökresultat - "Quality of service."

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  1. 1

    Exploring the dimensions of service quality in a private university system advocacy for continuous improvement program av Tolentino, Alden D.

    I publikationen Trinitian Researcher (2013)
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  2. 2

    4 ways to reinvent service delivery. av Ramdas, Kamalini

    I publikationen Harvard Business Review
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  3. 3

    Customer experience measure an application of end-to-end quality of service QoS principles in measuring wireless voice telecommunication services av Crisostomo, Cristino C.

    Publicerad 2009
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  4. 4

    Service with a smile emotional contagion in the service encounter. av Pugh, S. Douglas

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  5. 5

    Can good citizens lead the way in providing quality service? A field quasi experiment. av Chun Hui

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  6. 6

    Designing the soft side of customer service. av Dasu, Sriram

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  7. 7

    Corporate social reponsibility Attributions, loyalty, and the mediating role of trust. av Vlachos, Pavlos A.

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  8. 8

    Quality control in early intervention centers for young children with special needs av Ealdama, Susan Janette G.

    I publikationen Education Quarterly (1984)
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  9. 9

    When "the show must go on" surface acting and deep acting as determinants of emotional exhaustion and peer-rated service delivery. av Grandey, Alicia A.

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  10. 10

    Do happier customers generate more profits? An analysis of customer contribution in a bank. av Ya-Ling Wu

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