Total quality management key concepts and case studies by Kiran, D. R.

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Sustaining total quality management (TQM) in the Philippine public sector the case of ISO 9001: 2008 - certified local government units by De Leon, Patrick Carlos

Quality management

Fundamentals of total quality safety management and auditing

Quality a critical introduction by Beckford, John 1958-

Total quality management key concepts and case studies by Kiran, D. R.

Managing for quality and performance excellence by Evans, James R. (James Robert) 1950-, Lindsay, William M.

Quality and performance excellence management, organization, and strategy by Evans, James R.

TQM / ISO 9001 implementation in Northern and Central Luzon State Universities by De Leon, Patrick C.

An assessment of the potential role of the community in enhancing water and sanitation service provision case study of selected communities in Quezon City by Palacio, Pauline Belinda B.