Production and operations management door Starr, Martin Kenneth 1927-

Patient advocacy for health care quality strategies for achieving patient-centered care

Six sigma pricing improving pricing operations to increase profits door Sodhi, ManMohan S.

The desk reference of statistical quality methods door Crossley, Mark L.

Robust design for quality engineering and Six Sigma door Park, Sung H.

Software testing and quality assurance theory and practice door Naik, Kshirasagar 1959-

Table of contents only

The practical guide to defect prevention door McDonald, Marc

The Microbiological safety of food in healthcare settings

Are you being served? new tools for measuring service delivery

Table of contents only

Hospital performance in Brazil the search for excellence door La Forgia, Gerard M. (Gerard Martin)