Production and operations management by Starr, Martin Kenneth 1927-

Patient advocacy for health care quality strategies for achieving patient-centered care

Six sigma pricing improving pricing operations to increase profits by Sodhi, ManMohan S.

The desk reference of statistical quality methods by Crossley, Mark L.

Robust design for quality engineering and Six Sigma by Park, Sung H.

Software testing and quality assurance theory and practice by Naik, Kshirasagar 1959-

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The practical guide to defect prevention by McDonald, Marc

The Microbiological safety of food in healthcare settings

Are you being served? new tools for measuring service delivery

Table of contents only

Hospital performance in Brazil the search for excellence by La Forgia, Gerard M. (Gerard Martin)