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11
New approaches in public service delivery
Published in Asian Review of Public Administration (2007)Article -
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13
The role of ICT in public governance and government reform
Published in Asian Review of Public Administration (2006)Article -
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15
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16
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17
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18
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19
HRD reforms in the bureaucracy
Published in Philippine Journal of Public Administration (2004)Article -
20
Regulatory governance and the improvement of public services
Published in Philippine Journal of Public Administration (2003)Article