The Six Sigma leader how top executives will prevail in the 21st century par Pande, Peter S.

Available for University of the Philippines Diliman via McGraw-Hill Access Engineering. Click here to access
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Transforming public leadership for the 21st century

Library 2.0 the librarian's guide to participatory library service par Casey, Michael E. 1967-

The new bureaucracy quality assurance and its critics par Travers, Max

Change management in information services par Pugh, Lyndon

Governance and the democratic deficit assessing the democratic legitimacy of governance practices

Beyond survival managing academic libraries in transition par Wood, Elizabeth J. 1945-, Miller, Rush, Knapp, Amy 1962-

Managing for success in health care

Reorganization par Karlöf, Bengt 1939-, Lövingsson, Fredrik Helin

Theory U leading from the future as it emerges : the social technology of presencing par Scharmer, Claus Otto 1961-