Measuring performance in public and nonprofit organizations by Poister, Theodore H.

From cost to performance management a blueprint for organizational development by Stenzel, Catherine

Conference on Governance, Organizational Effectiveness and the Nonprofit Sector background papers, Makati City, Philippines, September 5-7, 2003

A guidebook for developing a transit performance-measurement system

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A summary of TCRP Report 88 A guidebook for developing a transit performance-measurement system.

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Institutional development in social interventions towards inter-organizational effectiveness by Padaki, V. (Vijay), Vaz, Manjulika

Organizations behavior, structure, processes by Gibson, James L. (James Lawrence) 1935-, Ivancevich, John M., Donnelly, James H. Jr, Konopaske, Robert

Knowledge management and organizational competence

The 7 heavenly virtues of leadership

Making an impact building a top-performing organization from the bottom up by Esque, Timm J.