The Six Sigma leader how top executives will prevail in the 21st century by Pande, Peter S.

Available for University of the Philippines Diliman via McGraw-Hill Access Engineering. Click here to access
Also available remotely for University of the Philippines Diliman via McGraw-Hill Access Engineering. Click here to access thru EZproxy

Transforming public leadership for the 21st century

Library 2.0 the librarian's guide to participatory library service by Casey, Michael E. 1967-

The new bureaucracy quality assurance and its critics by Travers, Max

Change management in information services by Pugh, Lyndon

Governance and the democratic deficit assessing the democratic legitimacy of governance practices

Beyond survival managing academic libraries in transition by Wood, Elizabeth J. 1945-, Miller, Rush, Knapp, Amy 1962-

Managing for success in health care

Reorganization by Karlöf, Bengt 1939-, Lövingsson, Fredrik Helin

Theory U leading from the future as it emerges : the social technology of presencing by Scharmer, Claus Otto 1961-