Customer knowledge management improving customer relationship through knowledge application per Wilde, Silvio

Available for University of the Philippines Diliman via SpringerLink. Click here to access

Vehicle Routing under Consideration of Driving and Working Hours A Distributed Decision Making Perspective per Meyer, Christoph Manuel

Available for University of the Philippines Diliman via SpringerLink. Click here to access

Process mining discovery, conformance and enhancement of business processes per Aalst, Wil M. P. van der

Available for University of the Philippines Diliman via SpringerLink. Click here to access

Digital factory for human-oriented production systems the integration of international research projects

Available for University of the Philippines Diliman via SpringerLink. Click here to access

Exploring services science Second International Conference, IESS 2011, Geneva, Switzerland, February 16-18, 2011, Revised Selected Papers

Available for University of the Philippines Diliman via SpringerLink. Click here to access

Knowledge engineering and management proceedings of the Sixth International Conference on Intelligent Systems and Knowledge Engineering, Shanghai, China, Dec 2011 (ISKE2011)

Available for the University of the Philippines Diliman via SpringerLink. Click here to access

Information systems per Baltzan, Paige

Decision support and business intelligence systems per Turban, Efraim

Fundamentals of EMS, NMS, and OSS/BSS per Sathyan, Jithesh

Management information systems BUS 3533 [course readings for Texas Woman's University]