Management control systems by Anthony, Robert N.

Operations management contemporary concepts and cases by Schroeder, Roger G

Marketing management knowledge and skills by Peter, J. Paul

Management communication a case-analysis approach by O'Rourke, James S

Human resource management by Ivancevich, John M

Managing product and service development text and cases by Thomke, Stefan

Project management case studies by Kerzner, Harold

Project management best practices achieving global excellence by Kerzner, Harold

Table of contents

Toyota way fieldbook by Liker, Jeffrey K., Meier, David

Available for University of the Philippines Diliman via McGraw-Hill Access Engineering. Click here to access
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Successful service operations management