Management control systems od Anthony, Robert N.

Operations management contemporary concepts and cases od Schroeder, Roger G

Marketing management knowledge and skills od Peter, J. Paul

Management communication a case-analysis approach od O'Rourke, James S

Human resource management od Ivancevich, John M

Managing product and service development text and cases od Thomke, Stefan

Project management case studies od Kerzner, Harold

Project management best practices achieving global excellence od Kerzner, Harold

Table of contents

Toyota way fieldbook od Liker, Jeffrey K., Meier, David

Available for University of the Philippines Diliman via McGraw-Hill Access Engineering. Click here to access
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Successful service operations management