Library outreach, partnerships, and distance education reference librarians at the gateway

New technologies and reference services

Defusing the angry patron a how-to-do-it manual for librarians and paraprofessionals by Rubin, Rhea Joyce

Directory of special libraries and information centers a guide to more than 24,000 special libraries, research libraries, information centers, archives, and data centers maintained... by Miskelly, Matthew

Handbook of Black librarianship

Digital libraries by Arms, William Y.

Civic space/cyberspace the American public library in the information age by Molz, Redmond Kathleen 1928-, Dain, Phyllis

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Developing reference collections and services in an electronic age a how-to-do-it manual for librarians by Cassell, Kay Ann

Introduction to library public services by Evans, G. Edward

Managing infotech in school library media centers by Clyde, Laurel