Library outreach, partnerships, and distance education reference librarians at the gateway

New technologies and reference services

Defusing the angry patron a how-to-do-it manual for librarians and paraprofessionals di Rubin, Rhea Joyce

Directory of special libraries and information centers a guide to more than 24,000 special libraries, research libraries, information centers, archives, and data centers maintained... di Miskelly, Matthew

Handbook of Black librarianship

Digital libraries di Arms, William Y.

Civic space/cyberspace the American public library in the information age di Molz, Redmond Kathleen 1928-, Dain, Phyllis

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Developing reference collections and services in an electronic age a how-to-do-it manual for librarians di Cassell, Kay Ann

Introduction to library public services di Evans, G. Edward

Managing infotech in school library media centers di Clyde, Laurel