Transforming health care leadership a systems guide to improve patient care, decrease costs, and improve population health od Maccoby, Michael, Norman, Clifford L., Norman, C. Jane, Margolies, Richard

Leading, managing, caring understanding leadership and management in health and social care

National Service Training Program (NSTP), Civic Welfare Training Service (CWTS) 1, Literacy Training Service (LTS) 1 a source book od Lee, Sergio J.

Generalist case management a method of human service delivery od Woodside, Marianne

Management of service businesses in Japan

Services marketing integrating customer focus across the firm od Zeithaml, Valarie A.

Bank 3.0 why banking is no longer somewhere you go, but something you do od King, Brett 1968-

Health care operations and supply chain management operations, planning, and control od Kros, John F., Brown, Evelyn C. 1966-

Essentials of rehabilitation research a statistical guide to clinical practice od Di Fabio, Richard P.

Crafting the customer experience for people not like you how to delight and engage the customers your competitors don't understand od McDonald, Kelly 1961-

Contributor biographical information
Publisher description
Table of contents only