Torthaí cuardaigh - "Electronic reference services (Libraries)"
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The virtual reference handbook interview and information delivery techniques for the chat and e-mail environments
Foilsithe / Cruthaithe 2007LEABHAR -
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The virtual reference handbook interview and information delivery techniques for the chat and e-mail environments
Foilsithe / Cruthaithe 2007LEABHAR -
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Implementing digital reference services setting standards and making it real
Foilsithe / Cruthaithe 2003LEABHAR -
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Virtual reference best practices tailoring services to your library
Foilsithe / Cruthaithe 2009Available for University of the Philippines System via IG Library. Click here to access
Electronic Resource -
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Virtual reference best practices tailoring services to your library
Foilsithe / Cruthaithe 2009Available for University of the Philippines Baguio via IG Library. Click here to access
Electronic Resource -
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The reference interview today negotiating and answering questions face to face, on the phone, and virtually
Foilsithe / Cruthaithe 2014LEABHAR -
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