Dos & don'ts in the Philippines by Pineda, Maida

To Singapore with love

Customer equity management by Rust, Roland T.

Perfect phrases for customer service hundreds of tools, techniques, and scripts for handling any situation by Bacal, Robert

Researching customer satisfaction & loyalty how to find out what people really think by Szwarc, Paul

Don't just relate--advocate! a blue print for profit in the era of customer power by Urban, Glen

A walk in ancient Rome vivid journey back in time by Cullen, John T.

The reindeer people living with animals and spirits in Siberia by Vitebsky, Piers

Hollywood and the culture elite How the movies became American by Decherney, Peter

Table of contents

Dawak as a system of rites in Igorot living analysis of a traditional marriage rites among Besao and Sagada Igorots as they relate with Kabunyan (god). by Caridad Bomasang Fiar-od