Customer service management training 101 quick and easy techniques that get great results by Evenson, Renee

Optimal investment and marketing strategies by Murynets, Ilona

The Apple experience secrets to building insanely great customer loyalty by Gallo, Carmine

The Apple experience secrets to building insanely great customer loyalty by Gallo, Carmine

Forecasting customer lifetime value a statistical approach by Barrios, Erniel B.

Creating great customer service by Sancianco, Herbert M.

Design like Apple seven principles for creating insanely great products, services, and experiences by Edson, John 1966-

The Apple experience secrets to building insanely great customer loyalty by Gallo, Carmine

The Apple experience the secrets of delivering insanely great customer service by Gallo, Carmine

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Customer service skills for success by Lucas, Robert W