Showing 371 - 380 results of 473 for search '"Customers services."', query time: 0.02s Refine Results
  1. 371

    Service management and marketing managing the moments of truth in service competitions by Gronroos, Christian 1947-

    Published 1990
    Book

    Service management and marketing managing the moments of truth in service competitions
  2. 372

    Implementing quality with a customer focus by Griffiths, David N.

    Published 1990
    Book

    Implementing quality with a customer focus
  3. 373

    Service breakthroughs changing the rules of the game by Heskett, James L.

    Published 1990
    Book

    Service breakthroughs changing the rules of the game
  4. 374

    Customers for life how to turn that one-time buyer into a lifetime customer by Sewell, Carl

    Published 1990
    Book

    Customers for life how to turn that one-time buyer into a lifetime customer
  5. 375

    Delivering quality service balancing customer perceptions and expectations by Zeithaml, Valarie A.

    Published 1990
    Book

    Delivering quality service balancing customer perceptions and expectations
  6. 376

    Total customer service the ultimate weapon by Davidow, William H., Uttal, Bro

    Published 1990
    Book

    Total customer service the ultimate weapon
  7. 377

    Customers for life, how to turn that one-time buyer into a lifetime customer by Sewell, Carl

    Published 1990
    Book

    Customers for life, how to turn that one-time buyer into a lifetime customer
  8. 378

    Service management and marketing managing the moments of truth in service competition by Gronroos, Christian

    Published 1990
    Book

    Service management and marketing managing the moments of truth in service competition
  9. 379

    Strategic leadership the missing links by Handscombe, Richard S.

    Published 1989
    Book

    Strategic leadership the missing links
  10. 380

    Managing quality customer service [a practical guide for establishing a service operation] by Martin, William B.

    Published 1989
    Book

    Managing quality customer service [a practical guide for establishing a service operation]

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