Showing 1 - 10 results of 16 for search '"Customer services Quality control"', query time: 0.02s Refine Results
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    Service quality research perspectives by Schneider, Benjamin

    Published 2004
    Book
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    Monitoring, measuring and managing customer service by Goodman, Gary S.

    Published 2000
    Book
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    Service quality in hospitality organizations

    Published 1996
    Book
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