Showing 11 - 16 results of 16 for search '"Customer services Quality control"', query time: 0.10s Refine Results
  1. 11

    On great service a framework for action by Berry, Leonard L. 1942-

    Published 1995
    Book

    On great service a framework for action
  2. 12

    Managing service quality

    Published 1995
    Book

    Managing service quality
  3. 13

    Quality from customer needs to customer satisfaction by Bergman, Bo

    Published 1994
    Book

    Quality from customer needs to customer satisfaction
  4. 14

    Customer-focused quality : what to do on Monday morning by Hinton, Tom

    Published 1994
    Book

    Customer-focused quality : what to do on Monday morning
  5. 15

    Service quality new directions in theory and practice

    Published 1994
    Book

    Service quality new directions in theory and practice
  6. 16

    Customer-focused quality what to do on Monday morning by Hinton, Tom

    Published 1994
    Book

    Customer-focused quality what to do on Monday morning

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