Результаты поиска - "Customer services Management."

  1. 1

    Successful service operations management

    Опубликовано 2006
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    Successful service operations management по Metters, Richard

    Опубликовано 2003
  3. 3

    Successful service operations management.

    Опубликовано 2006
  4. 4

    Service leadership the quest for competitive advantage по Gronfeldt, Svafa

    Опубликовано 2006
  5. 5

    Gower handbook of customer service

    Опубликовано 1997
  6. 6

    The seven secrets of service strategy по Horovitz, Jacques

    Опубликовано 2000
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  8. 8

    Managing customer services по Hayes, Jenny

    Опубликовано 1998
  9. 9

    Building a service culture

    Опубликовано 1999
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