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Resultados de procura - "Customer services Management"

Resultados de procura - "Customer services Management"

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Successful service operations management

Publicado 2006

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2

Successful service operations management por Metters, Richard

Publicado 2003

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Successful service operations management.

Publicado 2006

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Service leadership the quest for competitive advantage por Gronfeldt, Svafa

Publicado 2006

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5

Gower handbook of customer service

Publicado 1997

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6

The seven secrets of service strategy por Horovitz, Jacques

Publicado 2000

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7

Some correlates of experienced job stress a boundary role study por Parkington, John J., Schneider, Benjamin

Publicado 1979

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8

Managing customer services por Hayes, Jenny

Publicado 1998

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9

Building a service culture

Publicado 1999

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10

Practical guide to customer service management and operations por Birsner, E. Patricia

Publicado 1982

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Meindl, Peter 1970- 4 results
Chopra, Sunil 1960- 3 results
Colley, John L. 3 results
Handscombe, Richard S. 3 results
Norman, Philip A. 1930- 3 results
Edvardsson, Bo 1952- 2 results
Evenson, Renee 2 results
Iacobucci, Dawn 2 results
Lehtinen, Jarmo R. 2 results
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Petrozzo, Daniel P. 2 results
Schneider, Benjamin 2 results
Swartz, Teresa A. 2 results
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Apolinario, Napoleon Jr 1 results
Balsley, Ronald D. 1 results
Band, William A. 1 results
Barnes, James G. 1 results
Barro, Jesselyn 1 results
Berry, Leonard L. 1942- 1 results
Birsner, E. Patricia 1 results
Biton, Dennis Paul L. 1 results
Bleuel, William H. 1 results
Blumberg, Donald F. 1 results
Bowen, David Earl 1 results
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English 70 results

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