Showing 61 - 70 results of 70 for search '"Customer services Management"', query time: 0.03s Refine Results
  1. 61

    Managing service as a strategic profit center by Blumberg, Donald F.

    Published 1991
    Book

    Managing service as a strategic profit center
  2. 62

    Strategic leadership the missing links by Handscombe, Richard S.

    Published 1989
    Book

    Strategic leadership the missing links
  3. 63

    Managing quality customer service [a practical guide for establishing a service operation] by Martin, William B.

    Published 1989
    Book

    Managing quality customer service [a practical guide for establishing a service operation]
  4. 64

    Strategic leadership the missing links by Handscombe, Richard S.

    Published 1989
    Book

    Strategic leadership the missing links
  5. 65

    How to manage customer service by Kazt, Bernard

    Published 1987
    Book

    How to manage customer service
  6. 66

    Practical guide to customer service management and operations by Birsner, E. Patricia

    Published 1982
    Book

    Practical guide to customer service management and operations
  7. 67

    Some correlates of experienced job stress a boundary role study by Parkington, John J., Schneider, Benjamin

    Published 1979
    Analytics

    Some correlates of experienced job stress a boundary role study
  8. 68

    Service management principles and practice by Bleuel, William H.

    Published 1978
    Book

    Service management principles and practice
  9. 69

    Tracing the path between coaching and performance a study of coaching in an inbound call center program by Sy Su, Chadwick Co 1981-

    Thesis

    Tracing the path between coaching and performance a study of coaching in an inbound call center program
  10. 70

    Hanging up a postcolonial analysis of offshored call centers based on the narratives of female call center agents by Lomibao, Ma. Aurora Lolita Liwag

    Thesis

    Hanging up a postcolonial analysis of offshored call centers based on the narratives of female call center agents

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