Showing 51 - 60 results of 70 for search '"Customer services Management"', query time: 0.03s Refine Results
  1. 51

    On great service a framework for action by Berry, Leonard L. 1942-

    Published 1995
    Book

    On great service a framework for action
  2. 52

    Understanding services management integrating marketing, organisational behaviour, operations, and human resource management

    Published 1995
    Book

    Understanding services management integrating marketing, organisational behaviour, operations, and human resource management
  3. 53

    Managing service quality

    Published 1995
    Book

    Managing service quality
  4. 54

    Administrative improvements in the Malaysian civil service implementation of the client's charter by Rahman, Abdullah Bin Abdul

    Article

    Administrative improvements in the Malaysian civil service implementation of the client's charter
  5. 55

    Winning the service game by Schneider, Benjamin 1938-

    Published 1995
    Book

    Winning the service game
  6. 56

    Quality of service making it really work by Edvardsson, Bo 1952-

    Published 1994
    Book

    Quality of service making it really work
  7. 57

    Touchstones ten new ideas revolutionizing business by Band, William A.

    Published 1994
    Book

    Touchstones ten new ideas revolutionizing business
  8. 58

    Quality of service making it really work by Edvardsson, Bo 1952-

    Published 1994
    Book

    Quality of service making it really work
  9. 59

    Teamwork for customers building organizations that take pride in serving by Tjosvold, Dean

    Published 1993
    Book

    Teamwork for customers building organizations that take pride in serving
  10. 60

    Strategic leadership managing the missing links by Handscombe, Richard S.

    Published 1993
    Book

    Strategic leadership managing the missing links

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