Showing 31 - 40 results of 70 for search '"Customer services Management"', query time: 0.03s Refine Results
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  3. 33

    Empowerment HR strategies for service excellence by Lashley, Conrad

    Published 2001
    Book
  4. 34
  5. 35
  6. 36

    Monitoring, measuring and managing customer service by Goodman, Gary S.

    Published 2000
    Book
  7. 37

    The seven secrets of service strategy by Horovitz, Jacques

    Published 2000
    Book
  8. 38

    Handbook of services marketing and management

    Published 2000
    Book
  9. 39

    Handbook of services marketing & management

    Published 2000
    Book
  10. 40

    Building a service culture

    Published 1999
    Book

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