Showing 11 - 20 results of 70 for search '"Customer services Management"', query time: 0.03s Refine Results
  1. 11

    ITIL 2011 edition a pocket guide by Van Bon, Jan

    Published 2011
    Book

    ITIL 2011 edition a pocket guide
  2. 12

    How companies win profiting from demand-driven business models no matter what business you're in by Kash, Rick, Calhoun, David (David L.)

    Published 2010
    Book

    How companies win profiting from demand-driven business models no matter what business you're in
  3. 13

    Supply chain management strategy, planning, and operation by Chopra, Sunil 1960-

    Published 2010
    Book

    Supply chain management strategy, planning, and operation
  4. 14

    Call centre training handbook a complete guide to learning & development in contact centres by Wilson, John P. (John Peter) 1955-

    Published 2009
    Book

    Call centre training handbook a complete guide to learning & development in contact centres
  5. 15

    Custom business resources

    Published 2007
    Book

    Custom business resources
  6. 16

    Successful service operations management

    Published 2006
    Book

    Successful service operations management
  7. 17

    Service leadership the quest for competitive advantage by Gronfeldt, Svafa

    Published 2006
    Book

    Service leadership the quest for competitive advantage
  8. 18

    Successful service operations management.

    Published 2006
    Book

    Successful service operations management.
  9. 19

    Supply chain management strategy, planning, and operation by Chopra, Sunil 1960-

    Published 2004
    Book

    Supply chain management strategy, planning, and operation
  10. 20

    An Industrial systems analysis and design study on Molo's Grill and Resto-Bar

    Published 2004
    Thesis

    An Industrial systems analysis and design study on Molo's Grill and Resto-Bar

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