Rezultati pretrage - "Customer services Management."

  1. 31

    Service quality research perspectives od Schneider, Benjamin

    Izdano 2004
    Knjiga
  2. 32
  3. 33
  4. 34

    Handbook of services marketing & management

    Izdano 2000
    Knjiga
  5. 35

    How to manage customer service od Kazt, Bernard

    Izdano 1987
    Knjiga
  6. 36

    Service management principles and practice od Bleuel, William H.

    Izdano 1978
    Knjiga
  7. 37

    Quality of service making it really work od Edvardsson, Bo 1952-

    Izdano 1994
    Knjiga
  8. 38
  9. 39

    Quality of service making it really work od Edvardsson, Bo 1952-

    Izdano 1994
    Knjiga
  10. 40