検索結果 - "Customer services"

Managing customer services 著者: Hayes, Jenny

Perfect phrases for customer service hundreds of tools, techniques, and scripts for handling any situation 著者: Bacal, Robert

Designing service excellence people and technology 著者: Hunt, Brian, Ivergard, Toni

Available for University of the Philippines Diliman College of Engineering via CRCnetBASE. Click here to access
Also available remotely for University of the Philippines Diliman College of Engineering via CRCnetBASE. Click here to access thru EZproxy

Customer-focused transit a synthesis of transit practice 著者: Potts, John F.

Service innovation how to go from customer needs to breaktrough services 著者: Bettencourt, Lance

Priority #1 : quality customers care : a guide on how to be a successful service provider inspired by call-center agents and service-oriented businesses and individuals 著者: Balbas, Magellan Agapay

Customer service a practical approach 著者: Harris, Elaine K.

Excellent customer service

Customer service skills and concepts for business 著者: Lucas, Robert W.

Customer service 著者: Rokes, Beverly