Showing 421 - 430 results of 473 for search '"Customer service."', query time: 0.02s Refine Results
  1. 421

    Zappo's CEO on going to extremes for customers. by Hsieh, Tony

    Article

    Zappo's CEO on going to extremes for customers.
  2. 422

    Stop trying to delight your customers. by Dixon, Matthew

    Article

    Stop trying to delight your customers.
  3. 423

    The service models of frontline employees. by Di Mascio, Rita

    Published in Journal of marketing
    Article

    The service models of frontline employees.
  4. 424

    Service provider hostility and service quality. by Doucet, Lorna

    Article

    Service provider hostility and service quality.
  5. 425

    Can product returns make you money?. by Petersen, J. Andrew

    Article

    Can product returns make you money?.
  6. 426

    The differing and mediating roles of trust and relationships commitment in service relationship maintenance and development. by Aurier, Philippe

    Article

    The differing and mediating roles of trust and relationships commitment in service relationship maintenance and development.
  7. 427

    Toward a theory of repeat purchase drivers for consumer services. by Paul, Michael

    Article

    Toward a theory of repeat purchase drivers for consumer services.
  8. 428

    Market-based capabilities and financial performance of firms Insights into marketing's contribution to firm value. by Ramaswami, Sridhar N.

    Article

    Market-based capabilities and financial performance of firms Insights into marketing's contribution to firm value.
  9. 429

    Designing the soft side of customer service. by Dasu, Sriram

    Article

    Designing the soft side of customer service.
  10. 430

    Reframing supply chain management A service-dominant logic perspective. by Lusch, Robert F.

    Article

    Reframing supply chain management A service-dominant logic perspective.

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