Customer service career success through customer loyalty by Timm, Paul R.

Table of contents only

What's the secret? to providing a world-class customer experience by DiJulius, John R. 1964-

Services marketing people, technology, strategy by Lovelock, Christopher H.

Open season private banking has became a mass product for the rich by Alejandro, Leo

The quality library a guide to staff-driven improvement, better efficiency, and happier customers by Laughlin, Sara 1949-

From products to services insight and experience from companies which have embraced the service economy by Young, Laurie 1955-

Nutrition competency guide.

Enhancing quality customer service for micro, small, and medium enterprises by Binghay, Virgel C.

101 ways to improve customer service training, tools, tips, and techniques by Ukens, Lorraine L.

Looking for an Islamic approach to service quality via excellence management in the public sector by Shouroki, Hedayat Kargar