Showing 51 - 60 results of 67 for search '"Customer satisfaction."', query time: 0.02s Refine Results
  1. 51

    The new science of customer emotions. by Magids, Scott

    Article

    The new science of customer emotions.
  2. 52

    The limits of empathy. by Waytz, Adam

    Article

    The limits of empathy.
  3. 53

    Implementing the marketing concept at the employee - customer interface the role of customer need knowledge. by Homburg, Christian

    Published in Journal of marketing
    Article

    Implementing the marketing concept at the employee - customer interface the role of customer need knowledge.
  4. 54

    Seize the day! Encouraging indulgence for the hyperopic consumer. by Haws, Kelly L.

    Article

    Seize the day! Encouraging indulgence for the hyperopic consumer.
  5. 55

    The long-term stock market valuation of customer satisfaction. by Aksoy, Lerzan

    Published in Journal of marketing
    Article

    The long-term stock market valuation of customer satisfaction.
  6. 56

    Satisfaction, complaint, and the stock value gap. by Xueming Luo

    Published in Journal of marketing
    Article

    Satisfaction, complaint, and the stock value gap.
  7. 57

    Critical incidents and the impact of satisfaction on customer share. by Van Doorn, Jenny

    Published in Journal of marketing
    Article

    Critical incidents and the impact of satisfaction on customer share.
  8. 58

    Effects of displacement-reinforcement between traditional media, PC internet and mobile internet a quasi experiment in Japan. by Okazaki, Shintaro

    Article

    Effects of displacement-reinforcement between traditional media, PC internet and mobile internet a quasi experiment in Japan.
  9. 59

    The dynamic effects of customer satisfaction on firm's profitability and value. by Yi Youjae

    Article

    The dynamic effects of customer satisfaction on firm's profitability and value.
  10. 60

    Brand portfolio strategy and firm performance. by Morgan, Neil A.

    Published in Journal of marketing
    Article

    Brand portfolio strategy and firm performance.

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