Search Results - "Customer relationships management."

1

CRM not as easy as it sounds by Henderson, Clarence

Published in AmCham Philippines Business Journal (2001)

Article

2

Customer relationship management goes high tech by Tayao-Juego, Annelle

Published in Philippine Daily Inquirer

Article

Customer relationship management goes high tech

3

Rethinking marketing. by Rust, Roland T.

Published in Harvard Business Review

Article

4

Global customer management programs How to make them really work. by Capon, Noel

Published in California management review

Article

Global customer management programs How to make them really work.

5

Customer relationships management and firm performance The mediating role of business strategy. by Reimann, Martin

Published in Journal of the academy of marketing science

Article

Customer relationships management and firm performance The mediating role of business strategy.

6

The differing and mediating roles of trust and relationships commitment in service relationship maintenance and development. by Aurier, Philippe

Published in Journal of the academy of marketing science

Article

The differing and mediating roles of trust and relationships commitment in service relationship maintenance and development.

7

Toward a theory of repeat purchase drivers for consumer services. by Paul, Michael

Published in Journal of the academy of marketing science

Article

Toward a theory of repeat purchase drivers for consumer services.

8

The innovation catalysts. by Martin, Roger L.

Published in Harvard Business Review

Article

9

Enhancing relationships with customers through online brand communities. by Adjei, Mavis T.

Published in MIT Sloan management review

Article

10

Beyond DSO intelligence receivables management can improve customer relationships. by Wilson, Mark

Published in Financial executive

Article

CRM not as easy as it sounds by Henderson, Clarence

Customer relationship management goes high tech by Tayao-Juego, Annelle

Rethinking marketing. by Rust, Roland T.

Global customer management programs How to make them really work. by Capon, Noel

Customer relationships management and firm performance The mediating role of business strategy. by Reimann, Martin

The differing and mediating roles of trust and relationships commitment in service relationship maintenance and development. by Aurier, Philippe

Toward a theory of repeat purchase drivers for consumer services. by Paul, Michael

The innovation catalysts. by Martin, Roger L.

Enhancing relationships with customers through online brand communities. by Adjei, Mavis T.

Beyond DSO intelligence receivables management can improve customer relationships. by Wilson, Mark

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