Customer service career success through customer loyalty von Timm, Paul R.

Scaling up excellence getting to more without settling for less von Sutton, Robert I.

The power of understanding people the key to strengthening relationships, increasing sales, and enhancing organizational performance von Mitchell, Dave 1961-

Value proposition design how to create products and services customers want von Osterwalder, Alexander, author

Customers inside, customers outside designing and succeeding with enterprise customer-centricity concepts, practices, and applications von Lowenstein, Michael W. 1942-

The Relationship between Jamba Juice baristas' communication competence and customer loyalty von Cruz, Kathryn Grace P.

Customer relation and service

Stand out social marketing 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presence von Lewis, Mike 1975-

How to measure social media a step-by-step guide to developing and assessing social media ROI von Kelly, Nichole

Strategic customer management integrating relationship marketing and CRM von Payne, Adrian, Frow, Pennie

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