Managing operations customers, productivity, improvement and change de réir Saville, James

Relationship marketing for competitive advantage winning and keeping customers

The loyalty effect the hidden force behind growth, profits, and lasting value de réir Reichheld, Frederick F.

Table of Contents

The loyalty effect the hidden force behind growth, profits, and lasting value de réir Reichheld, Frederick F

Relationship marketing for competitive advantage winning and keeping customers

Managing sales leads how to turn every prospect into a customer

Customer bonding pathway to lasting customer loyalty de réir Cross, Richard 1947-

Communicating with customers de réir Eunson, Baden

Customer bonding pathway to lasting customer loyalty de réir Cross, Richard 1947-

Japanese retailing de réir Larke, Roy 1962-