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Training library staff and volunteers to provide extraordinary customer service ανά Todaro, Julie Beth

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Training library staff and volunteers to provide extraordinary customer service ανά Todaro, Julie Beth

Success at the enquiry desk successful enquiry answering - every time ανά Owen, Tim Buckley 1948-

Successful service operations management.

Bangalore tiger how Indian tech upstart Wipro is rewriting the rules of global competition ανά Hamm, Steve

Services marketing integrating customer focus across the firm ανά Zeithaml, Valarie A.

Services marketing integrating customer focus across the firm ανά Zeithaml, Valerie A

Manual for call center agents ανά Aureus, Teresita A.

Perfect phrases for customer service hundreds of tools, techniques, and scripts for handling any situation ανά Bacal, Robert