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6651
-
6652
-
6653
From concepts to capabilities understanding and exploiting change as a competitive advantage
Argitaratua 1995Liburua -
6654
-
6655
-
6656
-
6657
-
6658
Unions, management, and quality opportunities for innovation and excellence
Argitaratua 1995Liburua -
6659
Improving service quality achieving high performance in the public and private sectors
Argitaratua 1995Liburua -
6660
History of managing for quality the evolution, trends, and future directions of managing for quality
Argitaratua 1995Liburua


