Boilerplate the foundation of market contracts

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CMMI for outsourcing guidelines for software, systems, and IT acquisition

PLDT unit among top outsourcing firms by Dela Cruz, Roderick T.

The largest and most geographically diverse BPO provider

The Philippines an ideal for off-shore financial services by Sevilla, Benjamin C.

The BPO lifeline

Managing exceptions by Jimenez, Helen

Right people, right tools by Rubio, Jenalyn M.

Investigating the relationship between psychology contract breach and civic virtue behavior evidence for the buffering roles of leader member exchange and perceived organizational... by Tang, Robert L.

An analysis of the Philippine business process outsourcing industry by Ramos, Nedelyn Magtibay