Customer service carrer success through customer satisfaction অনুযায়ী Timm, Paul R.

Measuring customer satisfaction survey design, use, and statistical analysis methods অনুযায়ী Hayes, Bob E. 1963-

Measuring customer satisfaction survey design, use, and statistical analysis methods অনুযায়ী Hayes, Bob E. 1963-

Satisfaction a behavioral perspective on the consumer অনুযায়ী Oliver, Richard L.

The determinants of customer retention অনুযায়ী Maloles, Cesar M. III

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Customer satisfaction as a latent variable an application of a model অনুযায়ী Gregorio, Rizalito L.

Measuring and managing customer satisfaction going for the gold অনুযায়ী Kessler, Sheila

The 7 universal laws of customer value how to win customers & influence markets অনুযায়ী Broydrick, Stephen C.

Relationship marketing for competitive advantage winning and keeping customers

The loyalty effect the hidden force behind growth, profits, and lasting value অনুযায়ী Reichheld, Frederick F.

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