Evaluation of the impact of the NICE Universe Quality Monitoring System in a Call Center gan Ballecer, Juan Emmanuel Villanueva

Violence against children in cyberspace gan Muir, Deborah

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Mapping security the corporate security sourcebook for today’s global economy gan Patterson, Tom

Practical problems in mathematics for drafting and CAD gan Larkin, John C.

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Understanding digital libraries gan Lesk, Michael

The virtual handshake opening doors and closing deals online gan Teten, David

Systems analysis and design gan Kendall, Kenneth E. 1948-

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Abstract data types [ADTs], data structures, and problem solving with C++ gan Nyhoff, Larry R.

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The virtual handshake opening doors and closing deals online gan Teten, David