Search Results - "Computer industry Customer services."

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  1. 1

    Foundations of IT service management with ITIL 2011 by Orand, Brady

    Published 2013
    Book


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  2. 2

    ITIL 2011 edition a pocket guide by Van Bon, Jan

    Published 2011
    Book


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  3. 3

    A guide to customer service skills for the service desk professional by Knapp, Donnz

    Published 2015
    Contributor biographical information
    Publisher description
    Table of contents only
    Book


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  4. 4

    A guide to computer user support for help desk & support specialists by Beisse, Fred

    Published 2013
    Book


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