A study on job satisfaction of call center agents in Baguio City od Ambojia, Reivin Jed M., Visperas, Ross Ann B.

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The language of outsourced call centers a corpus-based study of cross-cultural interaction od Friginal, Eric

Available for University of the Philippines Baguio via EBSCO with URL: http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=267369. Click here to request

Salary cap for call centers pushed od De Vera, Ben Arnold O.

Call center agents want to have own partylist od Isip, Irma

The associated effects of shift work on absenteeism and productivity among inbound customer service representatives od Co, Damirson A.

Call centre training handbook a complete guide to learning & development in contact centres od Wilson, John P. (John Peter) 1955-

Employee identity in Indian call centres the notion of professionalism od Noronha, Ernesto, D'Cruz, Premilla

Call center industry many are called but few are chosen od Salaverria, Leila B.

Call center expanding hires more od Alanguilan, Elaine Ramos

Call centers here on a roll